Shipping Policy

Effective Date: June 15, 2026

Thank you for shopping with Pure Peps. Please review our shipping policy carefully before placing an order.

Processing Times

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays may be processed on the next business day.

Shipping Times

Estimated shipping times may vary depending on the destination and shipping carrier. Delivery estimates are not guaranteed.

Pure Peps is not responsible for delays caused by:

• Carrier issues

• Weather conditions

• Customs processing

• Incorrect shipping information

• Other circumstances outside our control

Tracking Information

Tracking information will be provided once the order has been shipped.

Please allow time for tracking updates to appear after receiving your tracking number.

Incorrect Addresses

Customers are responsible for entering the correct shipping address at checkout.

Pure Peps is not responsible for lost packages due to incorrect or incomplete shipping information provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been handed to the shipping carrier, Pure Peps is not responsible for lost, stolen, or delayed packages marked as delivered.

If a package is lost during transit, please contact us and we will assist in filing a carrier investigation when possible.

International Shipping

International shipping availability and delivery times may vary by country.

Customers are responsible for understanding and complying with their local laws, regulations, import restrictions, taxes, and customs requirements before placing an order.

Pure Peps is not responsible for packages delayed, seized, or rejected by customs authorities.

Research Use Only

All products sold by Pure Peps are intended strictly for laboratory and research purposes only and are not for human consumption.

Contact

For shipping questions or order support:

Email: purepeps.us@gmail.com